S3E148: TechHer Forward: AI, Digital Banking & Breaking Barriers for Women in Tech | Shalini Arora
In this episode, a part of our TechHer Forward theme, I spoke with Shalini Arora, a global technology leader in digital banking and payments, to explore how AI is reshaping everyday banking, the future of digital platforms, and what it takes to lead transformation at scale.
Centred around the pillars of Voice & Visibility and Power & Leadership, this conversation also dives into the underrepresentation of women in AI and tech, the importance of strong role models, and how organisations can build truly equitable workplaces where women don’t just participate, but lead.
A powerful and forward-looking conversation on technology, leadership, and accelerating change for women in tech.
The AboutHer Show has been recognised by Feedspot as one of the Top 25 Leadership Podcasts in India.
Chapters:
(0:00) 🚀 Welcome to TechHer Forward
Setting the stage for a powerful conversation on tech, leadership, and inclusion.
(3:24) 💻 Building Digital Foundations
How digital platforms are shaping modern banking experiences.
(7:39) 🔄 The Shift in Customer Behaviour
Evolving expectations and what today’s customers truly demand.
(11:00) 🔮 The Future of Payments & Innovation
What lies ahead in cards, payments, and digital ecosystems?
(16:43) 🤖 AI in Everyday Banking
How AI is transforming banking, especially in fraud detection and security.
(23:09) ⚖️ The Challenges for Banks Today
Balancing innovation, regulation, and customer trust.
(26:56) 🏗️ Pioneering Digital Transformation
Building platforms that simplify and elevate customer journeys.
(30:25) 🚺 Women in AI: Breaking Barriers
Why women are underrepresented—and what needs to change.
(35:45) 🌟 The Power of Visibility
Why role models and representation matter more than ever.
(39:33) 🧠 The Future Skills Agenda
What the next generation of tech talent must prepare for.
(43:43) 🤝 Building Equitable Workplaces
Creating environments where women can thrive and lead.
(47:31) 💬 Advice to Young Women in Tech
Encouragement and direction for aspiring women professionals.
(50:33) 🌍 The Inclusive Future of Banking
What a truly inclusive tech ecosystem should look like.
(52:46) ⚡ Rapid Fire Round
Quick, fun, and insightful takes to wrap up the conversation.
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