2
Jan. 22, 2026
Professional matchmaking is more visible than ever. Fees are higher, clients are more informed, and expectations are sharper, yet public trust hasn't risen at the same pace. This disconnect isn't accidental. The matchmaking industry has a credibility problem, and it shows up most clearly in how matchmakers explain what clients are actually paying for. In this solo episode, Arlene Washburn exposes the uncomfortable truth: client confusion isn't the root problem. Unclear value articulation is. Wh...